Frequently Asked Questions
Everything you need to know about our comfort-driven footwear.
How do I determine my correct size in Dansko shoes?
Most Dansko shoes are sized according to European (EU) whole size standards. To find your perfect fit, please refer to our size conversion chart on each product page, which maps EU sizes to US equivalents.
What is your return policy for online orders?
We offer a 30-day return policy for all unworn merchandise in its original packaging. Please note that shipping fees are non-refundable, and items marked as 'Final Sale' cannot be returned or exchanged.
How long will it take for my order to arrive?
Standard shipping typically takes 3 to 7 business days within the continental United States. Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery.
Are Dansko shoes slip-resistant?
Many of our styles, particularly within our Work Wonders and Professional collections, are tested for slip resistance on various surfaces. Please check the specific product features for the 'Slip-Resistant' designation.
Can I use orthotics with my Dansko shoes?
Several of our collections feature removable footbeds that can be replaced with custom orthotics. We recommend filtering your search by 'Removable Footbed' to find compatible styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, and Discover), as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.