Returns & Exchanges
At Dansko, we stand behind the quality of our footwear and offer a 60-day return policy for items purchased directly through our website. All returned products must be in their original, unworn condition and include the original packaging to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid UPS shipping label provided at the end of the return request process.
Pack Your Footwear
Place the unworn shoes in their original box and secure them inside a sturdy shipping carton with the prepaid label attached to the outside.
Drop Off and Refund
Drop your package at any authorized UPS location; once our warehouse inspects the return, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing